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721 East Pidgeon Road Salem, OH 44460 Phone: 330-337-8355
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On-Site Service Rates |
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Hourly Personal Service Rates Applies to any service on equipment used at home primarily for personal use |
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| Service call and one hour of service | $60 | ||||||||||||
| Each additional hour of service | $60 | ||||||||||||
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Hourly Business Service Rates Applies to service on equipment used at a commercial location for business use |
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On-site business service* |
$70 | ||||||||||||
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Service Package Per Hour Rates (May vary according to contract) Applies to prepaid Service Packages only |
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| 5 Hour | PC/Networking/Printer Service | $70 | |||||||||||
| 10 Hour | PC/Networking/Printer Service | $65 | |||||||||||
| 20 Hour | PC/Networking/Printer Service | $60 | |||||||||||
| 40 Hour | PC/Networking/Printer Service | $55 | |||||||||||
| Guaranteed 24 Hour Response Time | |||||||||||||
| 5% Discount on all parts, hardware, and software. Purchases can be deducted from your service package. | |||||||||||||
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| *A Mileage/Travel Charge of one-half (1/2) the Service Rate per Hour will be applied to any service that is performed more than twenty (20) miles from the Salem Location of GO Surplus. Additional charges may apply for travel that requires overnight accommodations for the technician(s). Labor time will be assessed and calculated for each technician and technical assistant required to complete the service in a reasonable and timely manner. Service performed outside of normal business hours (between 9:00am and 5:00pm Monday through Friday) or on Holidays, will be assessed at one and a half times the normal rate. | |||||||||||||
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